Contact Us

We'd love to hear from you! If you have any questions about our coffee mugs, your order, shipping, returns, or anything else, our team is here to help.

Customer Support

Metrox

📍 Address
44/46 Morningside Road
Edinburgh EH10 4BF
United Kingdom

📧 Email
info@metrox.co.uk

📞 Phone
+44 0131 446 9777

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (GMT/BST)
Saturday – Sunday: Closed

Order Processing & Shipping

• Orders are processed within 3–5 business days after payment confirmation.
• Once your order has been shipped, you will receive a shipping confirmation email.
• Delivery times may vary depending on your location and the shipping carrier.

Need Help?

Contact us for:

• Order status updates
• Shipping inquiries
• Returns and refunds
• Product questions
• General customer support

We aim to respond to all inquiries within 24–48 business hours.

Thank you for choosing Metrox. We appreciate your support and look forward to serving you! ☕✨